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PROPOSTA DE MODELO PARA AVALIAÇÃO DA SATISFAÇÃO COM A QUALIDADE DO ENSINO
Este estudo tem como objetivo apresentar uma proposta para avaliação da satisfação com a qualidade de serviços no ensino. As dimensões do modelo proposto foram baseados em estudos de Parasuraman et al (1985), com inserção de dimensões relacionadas ao Capital social (Coleman, 1988) e Didática (Libâne...
সংরক্ষণ করুন:
| প্রকাশিত: | Revista Gestão Universitária na América Latina - GUAL |
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| প্রধান লেখক: | , , |
| বিন্যাস: | Artigo |
| ভাষা: | Português |
| প্রকাশিত: |
Universidade Federal de Santa Catarina
2018
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| বিষয়গুলি: | |
| অনলাইন ব্যবহার করুন: | https://www.redalyc.org/articulo.oa?id=319355896001 https://www.redalyc.org/journal/3193/319355896001/ https://www.redalyc.org/journal/3193/319355896001/html/ https://www.redalyc.org/journal/3193/319355896001/319355896001.epub https://www.redalyc.org/journal/3193/319355896001/movil https://doi.org/10.5007/1983-4535.2018v11n1p1 |
| ট্যাগগুলো: |
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