Students’ loyalty in higher education: the roles of affective commitment, service co-creation and engagement
Aspects related to the emotional dimension begin to be considered in order to generate loyalty in the provision of educational services. This contributes to the establishment of a dynamic long-term relationship with the organization. Therefore, this study sought to analyze the impact of affective co...
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| Udgivet i: | Cuadernos de Administración |
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| Principais autores: | , |
| Format: | Artigo |
| Sprog: | Inglês |
| Udgivet: |
Universidad del Valle
2017
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| Fag: | |
| Online adgang: | https://www.redalyc.org/articulo.oa?id=225054986008 https://www.redalyc.org/journal/2250/225054986008/ https://www.redalyc.org/journal/2250/225054986008/html/ https://www.redalyc.org/journal/2250/225054986008/225054986008.epub https://www.redalyc.org/journal/2250/225054986008/movil |
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