USING THE BSC FOR STRATEGIC PLANNING OF IT ( INFORMATION TECHNOLOGY ) IN BRAZILIAN ORGANIZATIONS
This paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) proces ses. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this wor...
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| Publicado no: | JISTEM: Journal of Information Systems and Technology Management |
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| Principais autores: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Universidade de São Paulo
2014
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| Assuntos: | |
| Acesso em linha: | https://www.redalyc.org/articulo.oa?id=203231729009 |
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