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USING THE BSC FOR STRATEGIC PLANNING OF IT ( INFORMATION TECHNOLOGY ) IN BRAZILIAN ORGANIZATIONS

This paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) proces ses. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this wor...

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Pubblicato in:JISTEM: Journal of Information Systems and Technology Management
Autori principali: Adriano Olímpio Tonelli, Paulo Henrique de Souza Bermejo, André Luiz Zambalde
Natura: Artigo
Lingua:Inglês
Pubblicazione: Universidade de São Paulo 2014
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Accesso online:https://www.redalyc.org/articulo.oa?id=203231729009
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