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THE IMPORTANCE OF CORPORATE REPUTATION OF MEXICAN PACKAGING PRODUCER IN BUILDING CUSTOMERS RETENTION

The purpose of this study is to explore the factors that determine the link between a corporate reputation and customer retention. It was found that in previous researches financial analysts, competitors, customers and employees are the most common stakeholders included in the corporate reputation s...

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Detalhes bibliográficos
Publicado no:Razón y Palabra
Autor principal: Lorena Rodríguez Péreztrejo
Formato: Artigo
Idioma:Inglês
Publicado em: Universidad de los Hemisferios 2010
Assuntos:
PR
Acesso em linha:https://www.redalyc.org/articulo.oa?id=199516111019
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