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Scoping review of balanced scorecards for use in healthcare settings: development and implementation

OBJECTIVE: Balanced scorecards (BSCs) were developed in the early 1990s in corporate settings as a strategic performance management tool that emphasised measurement from multiple perspectives. Since their introduction, BSCs have been adapted for a variety of industries, including to healthcare setti...

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Detalhes bibliográficos
Publicado no:BMJ Open Qual
Main Authors: Bohm, Victoria, Lacaille, Diane, Spencer, Nicole, Barber, Claire EH
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Publishing Group 2021
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC8273481/
https://ncbi.nlm.nih.gov/pubmed/34244173
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjoq-2020-001293
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