Public Hospital Quality Assessment. Evidence from Greek Health Setting Using SERVQUAL Model

(1) Background: Health care service quality has been equated with preparedness to provide, accessibility, suitability, adequacy, friendliness and ongoing support and has been connected to service excellence. The main aim of this study was to investigate patients’ perceptions and expectations regardi...

Täydet tiedot

Tallennettuna:
Bibliografiset tiedot
Julkaisussa:Int J Environ Res Public Health
Päätekijät: Goula, Aspasia, Stamouli, Maria-Aggeliki, Alexandridou, Maria, Vorreakou, Lemonia, Galanakis, Aristeidis, Theodorou, Georgios, Stauropoulos, Emmanouil, Kelesi, Martha, Kaba, Evridiki
Aineistotyyppi: Artigo
Kieli:Inglês
Julkaistu: MDPI 2021
Aiheet:
Article
Linkit:https://ncbi.nlm.nih.gov/pmc/articles/PMC8036995/
https://ncbi.nlm.nih.gov/pubmed/33806126
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph18073418
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