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Public Hospital Quality Assessment. Evidence from Greek Health Setting Using SERVQUAL Model
(1) Background: Health care service quality has been equated with preparedness to provide, accessibility, suitability, adequacy, friendliness and ongoing support and has been connected to service excellence. The main aim of this study was to investigate patients’ perceptions and expectations regardi...
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| Pubblicato in: | Int J Environ Res Public Health |
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| Autori principali: | , , , , , , , , |
| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
MDPI
2021
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| Soggetti: | |
| Accesso online: | https://ncbi.nlm.nih.gov/pmc/articles/PMC8036995/ https://ncbi.nlm.nih.gov/pubmed/33806126 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph18073418 |
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