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How do patient feedback systems work in low-income and middle-income countries? Insights from a realist evaluation in Bangladesh

BACKGROUND: Well-functioning patient feedback systems can contribute to improved quality of healthcare and systems accountability. We used realist evaluation to examine patient feedback systems at health facilities in Bangladesh, informed by theories of citizenship and principal–agent relationships....

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Bibliografische gegevens
Gepubliceerd in:BMJ Glob Health
Hoofdauteurs: Mirzoev, Tolib, Kane, Sumit, Al Azdi, Zunayed, Ebenso, Bassey, Chowdhury, Ayesha Afroz, Huque, Rumana
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: BMJ Publishing Group 2021
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Online toegang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7878124/
https://ncbi.nlm.nih.gov/pubmed/33568396
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjgh-2020-004357
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