How do patient feedback systems work in low-income and middle-income countries? Insights from a realist evaluation in Bangladesh

BACKGROUND: Well-functioning patient feedback systems can contribute to improved quality of healthcare and systems accountability. We used realist evaluation to examine patient feedback systems at health facilities in Bangladesh, informed by theories of citizenship and principal–agent relationships....

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Veröffentlicht in:BMJ Glob Health
Hauptverfasser: Mirzoev, Tolib, Kane, Sumit, Al Azdi, Zunayed, Ebenso, Bassey, Chowdhury, Ayesha Afroz, Huque, Rumana
Format: Artigo
Sprache:Inglês
Veröffentlicht: BMJ Publishing Group 2021
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Original Research
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7878124/
https://ncbi.nlm.nih.gov/pubmed/33568396
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjgh-2020-004357
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