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How Communication “Failed” or “Saved the Day”: Counterfactual Accounts of Medical Errors

Communication breakdowns among clinicians, patients, and family members can lead to medical errors, yet effective communication may prevent such mistakes. This investigation examined patients’ and family members’ experiences where they believed communication failures contributed to medical errors or...

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Detalles Bibliográficos
Publicado en:J Patient Exp
Main Authors: Street, Richard L, Petrocelli, John V, Amroze, Azraa, Bergelt, Corinna, Murphy, Margaret, Wieting, J Michael, Mazor, Kathleen M
Formato: Artigo
Idioma:Inglês
Publicado: SAGE Publications 2020
Assuntos:
Acceso en liña:https://ncbi.nlm.nih.gov/pmc/articles/PMC7786716/
https://ncbi.nlm.nih.gov/pubmed/33457572
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373520925270
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