How Communication “Failed” or “Saved the Day”: Counterfactual Accounts of Medical Errors

Communication breakdowns among clinicians, patients, and family members can lead to medical errors, yet effective communication may prevent such mistakes. This investigation examined patients’ and family members’ experiences where they believed communication failures contributed to medical errors or...

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Bibliografiske detaljer
Udgivet i:J Patient Exp
Main Authors: Street, Richard L, Petrocelli, John V, Amroze, Azraa, Bergelt, Corinna, Murphy, Margaret, Wieting, J Michael, Mazor, Kathleen M
Format: Artigo
Sprog:Inglês
Udgivet: SAGE Publications 2020
Fag:
Research Articles
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7786716/
https://ncbi.nlm.nih.gov/pubmed/33457572
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1177/2374373520925270
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