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The Effects of Service Employee Resilience on Emotional Labor: Double-Mediation of Person–Job Fit and Work Engagement

This study examined the effect of service employees’ resilience on deep acting in the job demands–resources model (JD-R model). It set and verified person–job fit and work engagement as double-mediation factors between service employees’ resilience and deep acting. To accomplish this, surveys target...

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Détails bibliographiques
Publié dans:Int J Environ Res Public Health
Auteurs principaux: Lee, Myoung-Soung, Kim, Han-Seong
Format: Artigo
Langue:Inglês
Publié: MDPI 2020
Sujets:
Accès en ligne:https://ncbi.nlm.nih.gov/pmc/articles/PMC7579619/
https://ncbi.nlm.nih.gov/pubmed/33019685
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph17197198
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