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The Effects of Service Employee Resilience on Emotional Labor: Double-Mediation of Person–Job Fit and Work Engagement
This study examined the effect of service employees’ resilience on deep acting in the job demands–resources model (JD-R model). It set and verified person–job fit and work engagement as double-mediation factors between service employees’ resilience and deep acting. To accomplish this, surveys target...
Enregistré dans:
| Publié dans: | Int J Environ Res Public Health |
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| Auteurs principaux: | , |
| Format: | Artigo |
| Langue: | Inglês |
| Publié: |
MDPI
2020
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| Sujets: | |
| Accès en ligne: | https://ncbi.nlm.nih.gov/pmc/articles/PMC7579619/ https://ncbi.nlm.nih.gov/pubmed/33019685 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph17197198 |
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