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Integrating call center and clinical communication technology to improve patient access and experience

Read how a children's hospital in rural Texas developed a centralized approach to enable transferring facilities to call one phone number to complete the entire transfer approval process, launch the transport and admissions process, and automate the process of getting all the right information...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Veröffentlicht in:Nurs Manage
Hauptverfasser: Blankenship, Ann, Carr, Patricia
Format: Artigo
Sprache:Inglês
Veröffentlicht: Springhouse Corporation 2020
Schlagworte:
Online Zugang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7432189/
https://ncbi.nlm.nih.gov/pubmed/31917755
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/01.NUMA.0000651188.26984.76
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