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Callers' perceptions of their contact with a rheumatology telephone helpline

BACKGROUND: Telephone helplines are useful for improving patients' access to healthcare services and reducing the need for frequent face‐to‐face contact with healthcare professionals. Little is known about how people who phone a helpline perceive the encounter. OBJECTIVES: The aims of the prese...

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Detalhes bibliográficos
Publicado no:Musculoskeletal Care
Main Authors: Arvidsson, Susann, Nylander, Maria L., Bergman, Stefan
Formato: Artigo
Idioma:Inglês
Publicado em: John Wiley and Sons Inc. 2018
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7379940/
https://ncbi.nlm.nih.gov/pubmed/30468564
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1002/msc.1374
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