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Callers' perceptions of their contact with a rheumatology telephone helpline

BACKGROUND: Telephone helplines are useful for improving patients' access to healthcare services and reducing the need for frequent face‐to‐face contact with healthcare professionals. Little is known about how people who phone a helpline perceive the encounter. OBJECTIVES: The aims of the prese...

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Vydáno v:Musculoskeletal Care
Hlavní autoři: Arvidsson, Susann, Nylander, Maria L., Bergman, Stefan
Médium: Artigo
Jazyk:Inglês
Vydáno: John Wiley and Sons Inc. 2018
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC7379940/
https://ncbi.nlm.nih.gov/pubmed/30468564
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1002/msc.1374
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