Reflection in practice: How can patient experience feedback trigger staff reflection in hospital acute care settings?

BACKGROUND: Patient and staff experiences provide important insights into care quality, but health systems have difficulty using these data to improve care. Little attention has been paid to understanding how patient experience feedback can act as a prompt to reflection in practice in the clinical s...

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Bibliografische gegevens
Gepubliceerd in:Health Expect
Hoofdauteurs: Jones, Jennifer, Bion, Julian, Brown, Celia, Willars, Janet, Brookes, Olivia, Tarrant, Carolyn
Formaat: Artigo
Taal:Inglês
Gepubliceerd in: John Wiley and Sons Inc. 2019
Onderwerpen:
Original Research Papers
Online toegang:https://ncbi.nlm.nih.gov/pmc/articles/PMC7104653/
https://ncbi.nlm.nih.gov/pubmed/31858677
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.13010
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