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Reflection in practice: How can patient experience feedback trigger staff reflection in hospital acute care settings?

BACKGROUND: Patient and staff experiences provide important insights into care quality, but health systems have difficulty using these data to improve care. Little attention has been paid to understanding how patient experience feedback can act as a prompt to reflection in practice in the clinical s...

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Detalhes bibliográficos
Publicado no:Health Expect
Main Authors: Jones, Jennifer, Bion, Julian, Brown, Celia, Willars, Janet, Brookes, Olivia, Tarrant, Carolyn
Formato: Artigo
Idioma:Inglês
Publicado em: John Wiley and Sons Inc. 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7104653/
https://ncbi.nlm.nih.gov/pubmed/31858677
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.13010
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