Reflection in practice: How can patient experience feedback trigger staff reflection in hospital acute care settings?

BACKGROUND: Patient and staff experiences provide important insights into care quality, but health systems have difficulty using these data to improve care. Little attention has been paid to understanding how patient experience feedback can act as a prompt to reflection in practice in the clinical s...

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Bibliographic Details
Published in:Health Expect
Main Authors: Jones, Jennifer, Bion, Julian, Brown, Celia, Willars, Janet, Brookes, Olivia, Tarrant, Carolyn
Format: Artigo
Language:Inglês
Published: John Wiley and Sons Inc. 2019
Subjects:
Original Research Papers
Online Access:https://ncbi.nlm.nih.gov/pmc/articles/PMC7104653/
https://ncbi.nlm.nih.gov/pubmed/31858677
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.13010
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