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Reflection in practice: How can patient experience feedback trigger staff reflection in hospital acute care settings?

BACKGROUND: Patient and staff experiences provide important insights into care quality, but health systems have difficulty using these data to improve care. Little attention has been paid to understanding how patient experience feedback can act as a prompt to reflection in practice in the clinical s...

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Détails bibliographiques
Publié dans:Health Expect
Auteurs principaux: Jones, Jennifer, Bion, Julian, Brown, Celia, Willars, Janet, Brookes, Olivia, Tarrant, Carolyn
Format: Artigo
Langue:Inglês
Publié: John Wiley and Sons Inc. 2019
Sujets:
Accès en ligne:https://ncbi.nlm.nih.gov/pmc/articles/PMC7104653/
https://ncbi.nlm.nih.gov/pubmed/31858677
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.13010
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