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Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis
OBJECTIVES: To ascertain the relationship between online patient feedback and the General Practice Patient Survey (GPPS) and the Friends and Family Test (FFT). To consider the potential benefit it may add by describing the content of public reviews found on NHS Choices for all general practices in o...
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| Publicat a: | BMJ Open |
|---|---|
| Autors principals: | , , , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
BMJ Publishing Group
2020
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| Matèries: | |
| Accés en línia: | https://ncbi.nlm.nih.gov/pmc/articles/PMC7050381/ https://ncbi.nlm.nih.gov/pubmed/32114461 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2019-031820 |
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