Relationships Among Organizational Values, Employee Engagement, and Patient Satisfaction in an Academic Medical Center

OBJECTIVE: To examine the relationships among various organizational values, employee engagement, and patient satisfaction in an academic medical center. PARTICIPANTS AND METHODS: Organizational values and engagement data were retrieved from 2015 all-staff survey results from 1876 clinical units at...

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Detalhes bibliográficos
Publicado no:Mayo Clin Proc Innov Qual Outcomes
Main Authors: Kang, Ji Yun, Lee, Minji K., Fairchild, Erin M., Caubet, Suzanne L., Peters, Dawn E., Beliles, Gregory R., Matti, Linda K.
Formato: Artigo
Idioma:Inglês
Publicado em: Elsevier 2019
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Original Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC7010974/
https://ncbi.nlm.nih.gov/pubmed/32055767
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.mayocpiqo.2019.08.001
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