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Variation in Patient Experience Across the Clinic Day: a Multilevel Assessment of Four Primary Care Practices

BACKGROUND: Patient satisfaction with healthcare is associated with clinical outcomes, provider satisfaction, and success of healthcare organizations. As the clinic day progresses, provider fatigue, deterioration with communication within the care team, and appointment spillover may decrease patient...

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Podrobná bibliografie
Vydáno v:J Gen Intern Med
Hlavní autoři: Philpot, Lindsey M., Khokhar, Bushra A., Rosedahl, Jordan K., Sinclair, Tiffany A., Chaudhry, Rajeev, Ebbert, Jon O.
Médium: Artigo
Jazyk:Inglês
Vydáno: Springer US 2019
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC6848585/
https://ncbi.nlm.nih.gov/pubmed/31520229
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-019-05336-5
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