Caricamento...

“Woulda, Coulda, Shoulda”. Workers’ Proactivity in the Association between Emotional Demands and Mental Health

The present study aimed to explore the mediating role of hostile customer relations in the association between emotional dissonance and workers’ mental health. Moreover, the moderating role of proactive personality as a buffer against hostile customer relations was assessed. Emotional demands become...

Descrizione completa

Salvato in:
Dettagli Bibliografici
Pubblicato in:Int J Environ Res Public Health
Autori principali: Mazzetti, Greta, Simbula, Silvia, Panari, Chiara, Guglielmi, Dina, Paolucci, Alessio
Natura: Artigo
Lingua:Inglês
Pubblicazione: MDPI 2019
Soggetti:
Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC6765905/
https://ncbi.nlm.nih.gov/pubmed/31505763
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16183309
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne! !