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“Woulda, Coulda, Shoulda”. Workers’ Proactivity in the Association between Emotional Demands and Mental Health
The present study aimed to explore the mediating role of hostile customer relations in the association between emotional dissonance and workers’ mental health. Moreover, the moderating role of proactive personality as a buffer against hostile customer relations was assessed. Emotional demands become...
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| Publicat a: | Int J Environ Res Public Health |
|---|---|
| Autors principals: | , , , , |
| Format: | Artigo |
| Idioma: | Inglês |
| Publicat: |
MDPI
2019
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| Matèries: | |
| Accés en línia: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6765905/ https://ncbi.nlm.nih.gov/pubmed/31505763 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3390/ijerph16183309 |
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