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A Brief Communication Curriculum Improves Resident and Nurse Communication Skills and Patient Satisfaction

BACKGROUND: Despite the ever-expanding role that the patient experience plays in healthcare, effective strategies proven to increase patient satisfaction ratings remain scarce. At the University of Pittsburgh Medical Center, we identified patient-doctor and patient-nurse communication as an area for...

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Detalhes bibliográficos
Publicado no:J Gen Intern Med
Main Authors: Allenbaugh, Jill, Corbelli, Jennifer, Rack, Laurie, Rubio, Doris, Spagnoletti, Carla
Formato: Artigo
Idioma:Inglês
Publicado em: Springer US 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6614524/
https://ncbi.nlm.nih.gov/pubmed/30997637
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1007/s11606-019-04951-6
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