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Evidence of Selection Bias and Non-Response Bias in Patient Satisfaction Surveys
BACKGROUND: Patient satisfaction surveys are increasingly utilized to measure the patient experience and as a tool to assess the quality of care delivered by medical providers. Press Ganey (PG) is the largest provider of tools for patient satisfaction measurement and analysis. The purpose of this st...
Gardado en:
| Publicado en: | Iowa Orthop J |
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| Main Authors: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado: |
The University of Iowa
2019
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| Assuntos: | |
| Acceso en liña: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6604521/ https://ncbi.nlm.nih.gov/pubmed/31413694 |
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