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A Demonstration of the Impact of Response Bias on the Results of Patient Satisfaction Surveys

OBJECTIVES: The purposes of the present study were to examine patient satisfaction survey data for evidence of response bias, and to demonstrate, using simulated data, how response bias may impact interpretation of results. DATA SOURCES: Patient satisfaction ratings of primary care providers (family...

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Hlavní autoři: Mazor, Kathleen M, Clauser, Brian E, Field, Terry, Yood, Robert A, Gurwitz, Jerry H
Médium: Artigo
Jazyk:Inglês
Vydáno: Blackwell Science Inc 2002
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC1464019/
https://ncbi.nlm.nih.gov/pubmed/12479503
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/1475-6773.11194
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