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A Demonstration of the Impact of Response Bias on the Results of Patient Satisfaction Surveys
OBJECTIVES: The purposes of the present study were to examine patient satisfaction survey data for evidence of response bias, and to demonstrate, using simulated data, how response bias may impact interpretation of results. DATA SOURCES: Patient satisfaction ratings of primary care providers (family...
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Hlavní autoři: | , , , , |
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Médium: | Artigo |
Jazyk: | Inglês |
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Blackwell Science Inc
2002
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On-line přístup: | https://ncbi.nlm.nih.gov/pmc/articles/PMC1464019/ https://ncbi.nlm.nih.gov/pubmed/12479503 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/1475-6773.11194 |
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