The Impact of an Emergency Department Front-End Redesign on Patient-Reported Satisfaction Survey Results

INTRODUCTION: For emergency department (ED) patients, delays in care are associated with decreased satisfaction. Our department focused on implementing a front-end vertical patient flow model aimed to decrease delays in care, especially care initiation. The physical space for this new model was term...

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Dades bibliogràfiques
Publicat a:West J Emerg Med
Autors principals: Repplinger, Michael D., Ravi, Shashank, Lee, Andrew W., Svenson, James E., Sharp, Brian, Bauer, Matt, Hamedani, Azita G.
Format: Artigo
Idioma:Inglês
Publicat: Department of Emergency Medicine, University of California, Irvine School of Medicine 2017
Matèries:
Patient Satisfaction
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC5654876/
https://ncbi.nlm.nih.gov/pubmed/29085539
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5811/westjem.2017.7.33664
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