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Using Always Events to derive patient-centred quality improvement priorities in a specialist primary care service providing care to a homeless population

BACKGROUND: ‘Always Events’ (AE) is a validated quality improvement (QI) method where patients, and/or carers, are asked what is so important that it should ‘always’ happen when they interact with healthcare services. Answers that meet defined criteria can be used to direct patient-centred QI activi...

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Detalhes bibliográficos
Publicado no:BMJ Open Qual
Main Authors: McCallum, Marianne, McNab, Duncan, Mckay, John
Formato: Artigo
Idioma:Inglês
Publicado em: BMJ Publishing Group 2019
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6567940/
https://ncbi.nlm.nih.gov/pubmed/31259272
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjoq-2018-000507
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