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Quality improvement and person-centredness: a participatory mixed methods study to develop the ‘always event’ concept for primary care

OBJECTIVES: (1) To ascertain from patients what really matters to them on a personal level of such high importance that it should ‘always happen’ when they interact with healthcare professionals and staff groups. (2) To critically review existing criteria for selecting ‘always events’ (AEs) and gene...

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Опубликовано в: :BMJ Open
Главные авторы: Bowie, Paul, McNab, Duncan, Ferguson, Julie, de Wet, Carl, Smith, Gregor, MacLeod, Marion, McKay, John, White, Craig
Формат: Artigo
Язык:Inglês
Опубликовано: BMJ Publishing Group 2015
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Online-ссылка:https://ncbi.nlm.nih.gov/pmc/articles/PMC4420967/
https://ncbi.nlm.nih.gov/pubmed/25922095
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2014-006667
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