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Using predicted Spanish preference to target bilingual mailings in a mail survey with telephone follow‐up

OBJECTIVE: Spanish‐preferring Medicare beneficiaries are underrepresented in national patient experience surveys. We test a method for improving their representation via higher response rates. DATA SOURCES/STUDY SETTING: 2009‐2010 Medicare CAHPS surveys; Medicare population. STUDY DESIGN: We used su...

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Bibliografiske detaljer
Udgivet i:Health Serv Res
Main Authors: Elliott, Marc N., Klein, David J., Kallaur, Paul, Brown, Julie A., Hays, Ron D., Orr, Nate, Zaslavsky, Alan M., Beckett, Megan K., Gaillot, Sarah, Edwards, Carol A., Haviland, Amelia M.
Format: Artigo
Sprog:Inglês
Udgivet: John Wiley and Sons Inc. 2018
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC6338289/
https://ncbi.nlm.nih.gov/pubmed/30467826
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/1475-6773.13088
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