Improving Employee Voice About Transgressive or Disruptive Behavior: A Case Study

PURPOSE: Employee voice plays an important role in organizational intelligence about patient safety hazards and other influences on quality of patient care. The authors report a case study of an academic medical center that aimed to understand barriers to voice and make improvements in identifying a...

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Detalhes bibliográficos
Publicado no:Acad Med
Main Authors: Dixon-Woods, Mary, Campbell, Anne, Martin, Graham, Willars, Janet, Tarrant, Carolyn, Aveling, Emma-Louise, Sutcliffe, Kathleen, Clements, Janice, Carlstrom, Michelle, Pronovost, Peter
Formato: Artigo
Idioma:Inglês
Publicado em: Published for the Association of American Medical Colleges by Lippincott Williams & Wilkins 2019
Assuntos:
Research Reports
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC6330059/
https://ncbi.nlm.nih.gov/pubmed/30211753
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/ACM.0000000000002447
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