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Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study
BACKGROUND: The receptionist is pivotal to the smooth running of general practice in the UK, communicating with patients and booking appointments. AIM: The authors aimed to explore the role of the receptionist in the implementation of new approaches to consultations in primary care. DESIGN AND SETTI...
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| Pubblicato in: | Br J Gen Pract |
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| Autori principali: | , , , , , , , , |
| Natura: | Artigo |
| Lingua: | Inglês |
| Pubblicazione: |
Royal College of General Practitioners
2018
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| Soggetti: | |
| Accesso online: | https://ncbi.nlm.nih.gov/pmc/articles/PMC6014429/ https://ncbi.nlm.nih.gov/pubmed/29866710 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3399/bjgp18X697505 |
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