Protocol for a mixed-methods realist evaluation of a health service user feedback system in Bangladesh

INTRODUCTION: Responsiveness to service users’ views is a widely recognised objective of health systems. A key component of responsive health systems is effective interaction between users and service providers. Despite a growing literature on patient feedback from high-income settings, less is know...

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Vydáno v:BMJ Open
Hlavní autoři: Ebenso, Bassey, Huque, Rumana, Azdi, Zunayed, Elsey, Helen, Nasreen, Shammi, Mirzoev, Tolib
Médium: Artigo
Jazyk:Inglês
Vydáno: BMJ Publishing Group 2017
Témata:
Patient-Centred Medicine
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC5734574/
https://ncbi.nlm.nih.gov/pubmed/28679679
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjopen-2017-017743
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