Reducing waiting time and raising outpatient satisfaction in a Chinese public tertiary general hospital-an interrupted time series study

BACKGROUND: It is globally agreed that a well-designed health system deliver timely and convenient access to health services for all patients. Many interventions aiming to reduce waiting times have been implemented in Chinese public tertiary hospitals to improve patients’ satisfaction. However, few...

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Pubblicato in:BMC Public Health
Autori principali: Sun, Jing, Lin, Qian, Zhao, Pengyu, Zhang, Qiongyao, Xu, Kai, Chen, Huiying, Hu, Cecile Jia, Stuntz, Mark, Li, Hong, Liu, Yuanli
Natura: Artigo
Lingua:Inglês
Pubblicazione: BioMed Central 2017
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Research Article
Accesso online:https://ncbi.nlm.nih.gov/pmc/articles/PMC5568260/
https://ncbi.nlm.nih.gov/pubmed/28830400
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/s12889-017-4667-z
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