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A Literature Review of Word of Mouth and Electronic Word of Mouth: Implications for Consumer Behavior

The rise and spread of the Internet has led to the emergence of a new form of word of mouth (WOM): electronic word of mouth (eWOM), considered one of the most influential informal media among consumers, businesses, and the population at large. Drawing on these ideas, this paper reviews the relevant...

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Bibliografiske detaljer
Udgivet i:Front Psychol
Hovedforfatter: Huete-Alcocer, Nuria
Format: Artigo
Sprog:Inglês
Udgivet: Frontiers Media S.A. 2017
Fag:
Online adgang:https://ncbi.nlm.nih.gov/pmc/articles/PMC5524892/
https://ncbi.nlm.nih.gov/pubmed/28790950
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3389/fpsyg.2017.01256
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