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New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service Performance
In a world in which customers are increasingly looking for solutions to their own concerns on how to make a better globalized world, new organizational strategies are emerging to approach the customer in the current third millennium. Servant leadership, which involves putting employees’ needs first...
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| Publicado no: | Front Psychol |
|---|---|
| Main Authors: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Frontiers Media S.A.
2017
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5433299/ https://ncbi.nlm.nih.gov/pubmed/28559873 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.3389/fpsyg.2017.00786 |
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