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First, do no harm: institutional betrayal and trust in health care organizations

PURPOSE: Patients’ trust in health care is increasingly recognized as important to quality care, yet questions remain about what types of health care experiences erode trust. The current study assessed the prevalence and impact of institutional betrayal on patients’ trust and engagement in health ca...

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Bibliografski detalji
Izdano u:J Multidiscip Healthc
Glavni autor: Smith, Carly Parnitzke
Format: Artigo
Jezik:Inglês
Izdano: Dove Medical Press 2017
Teme:
Online pristup:https://ncbi.nlm.nih.gov/pmc/articles/PMC5388348/
https://ncbi.nlm.nih.gov/pubmed/28435281
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/JMDH.S125885
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