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First, do no harm: institutional betrayal and trust in health care organizations
PURPOSE: Patients’ trust in health care is increasingly recognized as important to quality care, yet questions remain about what types of health care experiences erode trust. The current study assessed the prevalence and impact of institutional betrayal on patients’ trust and engagement in health ca...
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| Publicado no: | J Multidiscip Healthc |
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| Autor principal: | |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
Dove Medical Press
2017
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5388348/ https://ncbi.nlm.nih.gov/pubmed/28435281 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.2147/JMDH.S125885 |
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