INTERVENTIONS TO IMPROVE HOSPITAL PATIENT SATISFACTION WITH HEALTHCARE PROVIDERS AND SYSTEMS: A SYSTEMATIC REVIEW

BACKGROUND: Many hospital systems seek to improve patient satisfaction as assessed by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys. A systematic review of the current experimental evidence could inform these efforts and does not yet exist. METHODS: We conduct...

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Detalhes bibliográficos
Publicado no:BMJ Qual Saf
Main Authors: Davidson, Karina W., Shaffer, Jonathan A., Ye, Siqin, Falzon, Louise, Emeruwa, Iheanacho O., Sundquist, Kevin, Inneh, Ifeoma A., Mascitelli, Susan L., Manzano, Wilhelmina M., Vawdrey, David K., Ting, Henry H.
Formato: Artigo
Idioma:Inglês
Publicado em: 2016
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Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC5290224/
https://ncbi.nlm.nih.gov/pubmed/27488124
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1136/bmjqs-2015-004758
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