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Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology

BACKGROUND: Patient satisfaction is a complex and difficult concept to measure, thus precluding the use of exclusively quantitative methods for its description. The purpose of this survey was firstly to identify particular healthcare dimensions that determine a patient's satisfaction or dissati...

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Detalhes bibliográficos
Main Authors: Marcinowicz, Ludmila, Chlabicz, Slawomir, Grebowski, Ryszard
Formato: Artigo
Idioma:Inglês
Publicado em: BioMed Central 2009
Assuntos:
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC2678111/
https://ncbi.nlm.nih.gov/pubmed/19371417
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1186/1472-6963-9-63
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