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Evaluating the use of a modified CAHPS® survey to support improvements in patient‐centred care: lessons from a quality improvement collaborative

Objectives  To evaluate the use of a modified Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey to support quality improvement in a collaborative focused on patient‐centred care, assess subsequent changes in patient experiences, and identify factors that promoted or impeded dat...

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Podrobná bibliografie
Vydáno v:Health Expect
Hlavní autoři: Davies, Elizabeth, Shaller, Dale, Edgman‐Levitan, Susan, Safran, Dana G, Oftedahl, Gary, Sakowski, John, Cleary, Paul D
Médium: Artigo
Jazyk:Inglês
Vydáno: Blackwell Publishing Ltd 2008
Témata:
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC5060434/
https://ncbi.nlm.nih.gov/pubmed/18494960
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1369-7625.2007.00483.x
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