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Patient Advice and Liaison Services: strengthening the voices of individual service users in health‐care organizations

Objective  To explore the roles of Patient Advice and Liaison Services (PALS) in their interactions with service users. Context  Every National Health Service health‐care provider in England now has a PALS, which provides service users with information and help in resolving concerns and dissatisfact...

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Опубликовано в: :Health Expect
Главные авторы: Abbott, Stephen, Meyer, Julienne, Bentley, Jane, Lanceley, Anne
Формат: Artigo
Язык:Inglês
Опубликовано: Blackwell Publishing Ltd 2006
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Online-ссылка:https://ncbi.nlm.nih.gov/pmc/articles/PMC5060346/
https://ncbi.nlm.nih.gov/pubmed/16677193
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/j.1369-7625.2006.00384.x
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