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Patients' perspectives on the role of their complaints in the regulatory process

BACKGROUND: Governments in several countries are facing problems concerning the accountability of regulators in health care. Questions have been raised about how patients' complaints should be valued in the regulatory process. However, it is not known what patients who made complaints expect to...

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Publicat a:Health Expect
Autors principals: Bouwman, Renée, Bomhoff, Manja, Robben, Paul, Friele, Roland
Format: Artigo
Idioma:Inglês
Publicat: John Wiley and Sons Inc. 2015
Matèries:
Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC5055263/
https://ncbi.nlm.nih.gov/pubmed/25950924
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.12373
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