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Social support and responsiveness in online patient communities: impact on service quality perceptions
BACKGROUND: Hospitals frequently evaluate their service quality based on the care and services provided to patients by their clinical and non‐clinical staff.(1,2) However, such evaluations do not take into consideration the many interactions that patients have in online patient communities with the...
Gorde:
| Argitaratua izan da: | Health Expect |
|---|---|
| Egile Nagusiak: | , , , |
| Formatua: | Artigo |
| Hizkuntza: | Inglês |
| Argitaratua: |
John Wiley and Sons Inc.
2015
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| Gaiak: | |
| Sarrera elektronikoa: | https://ncbi.nlm.nih.gov/pmc/articles/PMC5055224/ https://ncbi.nlm.nih.gov/pubmed/25556856 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1111/hex.12332 |
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