Understanding the Determinants of Patient Satisfaction with Surgical Care Using the CAHPS Surgical Care Survey (S-CAHPS)

BACKGROUND: Patient satisfaction has been increasingly emphasized, including the use of financial penalties for underperformance. However current measures of patient satisfaction do not address aspects specific to the care of surgical patients. We therefore aimed to examine the recently validated Su...

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Vydáno v:Surgery
Hlavní autoři: Schmocker, Ryan K., Cherney Stafford, Linda M., Siy, Alexander B., Leverson, Glen E., Winslow, Emily R.
Médium: Artigo
Jazyk:Inglês
Vydáno: 2015
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Article
On-line přístup:https://ncbi.nlm.nih.gov/pmc/articles/PMC4637186/
https://ncbi.nlm.nih.gov/pubmed/26195107
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.surg.2015.06.018
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