Understanding the Determinants of Patient Satisfaction with Surgical Care Using the CAHPS Surgical Care Survey (S-CAHPS)

BACKGROUND: Patient satisfaction has been increasingly emphasized, including the use of financial penalties for underperformance. However current measures of patient satisfaction do not address aspects specific to the care of surgical patients. We therefore aimed to examine the recently validated Su...

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Detalhes bibliográficos
Publicado no:Surgery
Main Authors: Schmocker, Ryan K., Cherney Stafford, Linda M., Siy, Alexander B., Leverson, Glen E., Winslow, Emily R.
Formato: Artigo
Idioma:Inglês
Publicado em: 2015
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Article
Acesso em linha:https://ncbi.nlm.nih.gov/pmc/articles/PMC4637186/
https://ncbi.nlm.nih.gov/pubmed/26195107
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1016/j.surg.2015.06.018
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