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Can patients reliably identify safe, high quality care?
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a publicly reported tool that measures patient satisfaction. As both patients and Centers for Medicare & Medicaid Services (CMS) reimbursement rely on survey results as a metric of quality of care, we reviewe...
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| Publicado no: | J Hosp Adm |
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| Main Authors: | , , |
| Formato: | Artigo |
| Idioma: | Inglês |
| Publicado em: |
2014
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| Assuntos: | |
| Acesso em linha: | https://ncbi.nlm.nih.gov/pmc/articles/PMC4580254/ https://ncbi.nlm.nih.gov/pubmed/26413179 https://ncbi.nlm.nih.govhttp://dx.doi.org/10.5430/jha.v3n5p150 |
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