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Is There a Relationship Between Patient Satisfaction and Favorable Outcomes?

OBJECTIVE: Patient satisfaction with the health care experience has become a top priority for Centers for Medicare and Medicaid Services. With resources and efforts directed at patient satisfaction, we evaluated whether high patient satisfaction measured by HCAHPS surveys correlates with favorable o...

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Détails bibliographiques
Auteurs principaux: Kennedy, Gregory D., Tevis, Sarah E., Kent, K. Craig
Format: Artigo
Langue:Inglês
Publié: 2014
Sujets:
Accès en ligne:https://ncbi.nlm.nih.gov/pmc/articles/PMC4159721/
https://ncbi.nlm.nih.gov/pubmed/25203875
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/SLA.0000000000000932
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