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Is There a Relationship Between Patient Satisfaction and Favorable Outcomes?

OBJECTIVE: Patient satisfaction with the health care experience has become a top priority for Centers for Medicare and Medicaid Services. With resources and efforts directed at patient satisfaction, we evaluated whether high patient satisfaction measured by HCAHPS surveys correlates with favorable o...

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Autors principals: Kennedy, Gregory D., Tevis, Sarah E., Kent, K. Craig
Format: Artigo
Idioma:Inglês
Publicat: 2014
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Accés en línia:https://ncbi.nlm.nih.gov/pmc/articles/PMC4159721/
https://ncbi.nlm.nih.gov/pubmed/25203875
https://ncbi.nlm.nih.govhttp://dx.doi.org/10.1097/SLA.0000000000000932
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